Customer Science
Specializing in customer transformation strategy, using data, campaigns and technology to build customer lifetime value.
Our services.
Customer strategy
Driving Customer Growth with Data Strategy. Our Strategists use data to unlock growth. They blend science, marketing, and technology to understand customer needs and journeys, focusing on transformation and evolving the customer experience.
Data & Analytics
We partner to create a data strategy that aligns analytics with your goals. Our approach includes assessment, roadmap development, technology alignment, and change management to ensure sustained value.
Media
At Gain Media, rebel thinking challenges the media industry. We reject the volume-driven mindset and lead with customer insight and channel neutrality. We question assumptions and prioritize measurable business value. This is media with purpose.
Lucy & Yak Scale Internationally by thinking Customer First
All WorkCRM
CRM drives customer lifetime value. At GAIN, we help brands turn CRM into a growth driver by delivering the right message to the right people at the right time through effective channels. We ensure every interaction builds relevance and loyalty.
Customer Lens
The GAIN CustomerLENS brings all your brand’s customer and transactional data together into a single, powerful platform with a powerful purpose. It is more than just a database, it is the foundation for smarter decisions, sharper marketing and stronger grow
Tracking & Measurement
GAIN® Digital Tracking offers end-to-end analytics and tracking solutions focused on accuracy, usability, and privacy compliance. Designed for leaders needing clarity to drive growth and marketing teams relying on data accuracy.
We get you closer to your customer
We give businesses and investors confidence in growth
With predictive lifetime value and robust multi-year forecasting, our proven customer and revenue models reveal your future and give you the confidence to drive forward.
We’ve helped more than 200 challenger brands
From Start-ups to SMEs we turn customer insight into smarter marketing strategies that drive lasting growth.
With a client retention rate of over 90%
We are trusted by founders, CMOs and growth leaders to deliver boardroom-ready strategies that are data-led and proven to achieve commercial impact.
CREATIVITY + DATA + TECH
Individually and together, our specialist teams provide the vision, data, and confidence brands and organisations need to make braver, more impactful decisions.