Privacy and cookie policy
Privacy Policy
This Is Gain Ltd (“We”, “Gain”) is committed to protecting your personal data and respecting your privacy. This privacy statement sets out the ways in which we process any personal data we may collect about you when marketing our services to your business, the basis on which we do so and the steps we take to safeguard your data.
Gain is a global digital marketing and experience agency, specialising in evidence-driven digital strategies, creative services, marketing services to enhance client and this privacy statement specifically covers our processing activities as a data controller, which is in relation to our marketing activities, such as contacting businesses we believe might benefit from our services.
All data captured and processed by Gain will be done so in accordance with the applicable Data Protection Laws, defined herein as the Data Protection Act 2018, the General Data Protection Regulation (GDPR), the UK GDPR and all other applicable laws and regulations relating to processing of personal data and privacy as amended and replaced, including where applicable the guidance and codes of practice issued by the UK Information Commissioner’s Office.
Information we collect about you
The information we may collect about you is business related information; this may include:
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Full name and title
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Company contact number
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Company email address
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Job title
How we gather information about you
We gather information about you from various sources, which may include:
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Directly from you or your business
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Received as a referral by our existing clients
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Found through publically available sources
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Found online via sites such as LinkedIn or the company’s website
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Information from visitors to our website through the use of our contact us webpages or cookies
Visiting our website
To help us monitor and improve our website, we may collect information about your use of our website using cookies.
Who we share your information with
Gain may share your data with other companies within our group of companies, or with sub-processors for them to carry out particular services on our behalf. We have currently appointed the below third-party providers to carry out services:
Experian
We may provide your data to Experian for the purposes of receiving more information on the company you work for. This may include, but is not limited to, company revenue, company registered address and Thompson code.
Hubspot
We may provide your data to Hubspot, the provider of a CRM platform, for the purposes of storing your data and managing our contact with you.
If you wish to read further on how the above companies process your personal data, please refer to their individual privacy policies.
Experian are contactable at Experian, The Sir John Peace Building, Experian Way, NG2 Business Park, Nottingham NG80 1ZZ and Hubspot are contactable at Hubspot, 25 First Street, 2nd Floor, Cambridge, MA 02141 United States.
Please note, where Gain has appointed sub-processors to carry out services on our behalf, we have ensured that they provide at least the same level of protection for your personal data as applied at Gain and demonstrate compliance with relevant Data Protection Laws. Gain also ensures that any transfers of personal data outside of the EEA are made in compliance with the requirements of the Data Protection Laws.
How we use your personal information
In accordance with the Data Protection Laws, we will only process your personal data where we have a lawful basis for doing so.
Primarily, Gain collects, receives and process personal data of individuals in a business context to contact them about our services in which their business may be interested. This information is processed by Gain in accordance with our legitimate interests.
The following is a list of the purposes for which we process your personal data, and the lawful basis on which we carry out such processing:
Purpose and Lawful basis
Contacting businesses about our services
Legitimate interests
Obtaining information from data providers and online sources
Legitimate interests
Enriching the details we have on business contacts with other information
Legitimate interests
Responding to enquiries and requests about our services
Legitimate interests
Conducting market research in respect of our services
Legitimate interests
Improving our website and services based on your use and/or your feedback
Legitimate interests
Marketing
Please note, your information may be used to send you details of our products and services that we feel may be of interest to you.
However, you will always have the right to opt-out of receiving marketing material from us and we will always ensure that we screen any databases against the Corporate Telephone Preference Service prior to contacting you.
If you would like to opt-out of any marketing communications from us or limit the channels in which we contact you (such as email only), please contact us at dataprotection@thisisgain.com. Please note, we may still contact other individuals within your organisation unless they opt-out specifically.
Disclosures to other third parties
Apart from our third party service providers listed above, we will not share your personal data with any other third party without your express consent unless we are obliged to do so by law, or the disclosure is necessary for the purposes of legal proceedings, national security, taxation or criminal investigation; or where we have your consent; or in relation to a takeover, merger or asset sale of our business.
Your data protection rights
In line with the Data Protection Laws, you have certain rights in relation to your personal data, although these rights are not absolute and therefore, they will not apply in all circumstances.
These rights are:
The right to access the personal information we hold about you (commonly known as a data subject access request). This right enables you to receive a copy of the personal information we hold about you and to check that we are processing this lawfully. There is no charge made for this.
The right to rectification; this means that you are able to ask us to correct any information we hold about you that is inaccurate or incomplete.
The right to erasure enables you to request that we delete or remove personal data relating to you where there is no good reason for us to continue processing it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
The right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground and where we do not have compelling legitimate interests to override such objection. You also have the right to object where we are processing your personal information for direct marketing purposes.
The right to restrict processing of your personal information; this means we will restrict the processing of your data, for example if you want us to establish its accuracy or the reason for processing it.
If you would like to exercise any of your rights please contact us at dataprotection@thisisgain.com. Please note, we will respond to your request within 30 calendar days, however we may need to verify your identity before we give effect to any request by you to exercise your rights.
How long we will keep your personal information
We will retain your data for 44 months to ensure that our information on contacts is up to date.
Please note that if you opt-out of marketing we will retain a record of your data to ensure that you do not receive any future marketing from us.
Please note, if you have made a request for us to erase your data, we will still store enough information necessary for us to ensure that you are not contacted again; this will be held in a suppression list.
Changes to this privacy statement
Please note this privacy statement may change without notice from time to time as our business and internal practices or data protection law changes.
We keep our privacy statement under regular review. This privacy statement was last updated on 16th April 2025.
How to contact us
If you want to get in contact with us regarding the way we process your personal data or to exercise any of your rights you can:
Email us at: dataprotection@thisisgain.com
Write to us at: Data Protection Officer, This Is Gain Ltd, 2 Valentine Place, South Bank, London SE1 8QH
You can also contact the Information Commissioner’s Office via https://ico.org.uk/ or in writing at Wycliffe House Water Lane, Wilmslow, Cheshire SK9 5AF for information, advice or if you would like to make a complaint.
Our EU Representation contact details are as follows:
Postal Address: Pridatect UG (Tochtergesellschaft der Pridatect SL), Bülowstr. 17,10783, Berlin, Germany.
E-mail: info@pridatect.com
Phone number: +34 936 403 472 / +49 3031198331
Email: eurepresentation@pridatect.com
Privacy policy of thisisgain.com
This Website collects some Personal Data from its Users.
This document contains a section dedicated to Users in the United States and their privacy rights.
This document contains a section dedicated to Users in Switzerland and their privacy rights.
This document can be printed for reference by using the print command in the settings of any browser.
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Trackers; Usage Data; number of Users; session statistics; IP address; device information; browser information; operating systems; city; ZIP/Postal code; state; county; country; latitude (of city); longitude (of city); metro area; geography/region; Universally unique identifier (UUID); email address; first name; last name.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website.
Mode and place of processing the Data
Methods of processing
The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
Place
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.
Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Hosting and backend infrastructure, Heat mapping and session recording, Analytics, Tag Management, Remarketing and behavioural targeting, Displaying content from external platforms, Traffic optimisation and distribution, Advertising, User database management and Information collection.
For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
Advertising
This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Website. For more information, please check the privacy policies of the relevant services. Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.
Google Ads conversion tracking (Google LLC)
Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions performed on this Website.
In order to understand Google's use of Data, consult their partner policy and their Business Data page.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Category of Personal Information collected according to CCPA: internet information.
Analytics
The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.
Google Analytics (Universal Analytics) with anonymised IP
Google Analytics (Universal Analytics) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the Data processing, (“Google”). Google utilises the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. This integration of Google Analytics anonymises your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.
In order to understand Google's use of Data, consult their partner policy and their Business Data page.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.
Category of Personal Information collected according to CCPA: internet information.
This processing constitutes:
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a Sale in California