Accessibility statement
Communicating accessibility commitments clearly and transparently
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We all have questions. Where to start?
A clear declaration of accessibility standards
An accessibility statement sets out how a website, service, or application meets accessibility requirements and where improvements are still needed. It demonstrates your current compliance level to a standard, such as WCAG, Section 508 (US) or EN 301 549 (EU). It also reassures your users that you’re working to improve and taking their needs into account.
Beyond legal compliance, a well-crafted accessibility statement reflects a commitment to inclusivity. It provides users with information on how to access services, report issues, and request alternatives, ensuring no one is excluded.
Key outcomes
Compliance
meeting legislative requirements for accessibility declarations
Transparency
clear communication of accessibility status and limitations
Trust
reassurance for users that accessibility is taken seriously
Support
practical guidance for users on how to report issues or request help
Our Accessibility Statement approach
We start by conducting an audit or re-testing a previous one to identify what must be disclosed within your statement. The assessment ensures that the final statement is accurate.
A tailored statement is then drafted in plain language, covering key areas such as compliance status, known accessibility issues, and available support routes. It is written to be user-friendly, legally robust, and can also be aligned with organisational tone of voice.
The statement is supplied in a format ready for publication. Depending on your team’s capability and confidence, they can then update it as issues come up and are fixed, or we can update it periodically after a re-test.
We can support your teams through remediation, training and capability building. See our other services for more information.