Accessibility testing

Validating digital services against accessibility standards


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Ensuring inclusivity through testing

Accessibility testing evaluates websites, applications, and digital platforms to confirm they meet accessibility requirements such as WCAG 2.2. It identifies barriers that prevent users with disabilities from accessing services and provides actionable insights for improvement.

Testing goes beyond compliance, helping organisations understand how real users interact with digital products. By including accessibility in the quality assurance process, services become more inclusive, usable, and sustainable.

Testing outcomes:

  • Compliance: verification that services align with recognised accessibility standards
  • Inclusivity: identification of issues affecting people with diverse needs
  • Usability: recommendations that improve the experience for all users
  • Confidence: assurance that services are accessible before launch or assessment

Our approach

Accessibility testing is carried out using a mix of automated tools, manual evaluation, and – when appropriate – testing with assistive technologies. This ensures a complete view of how accessible a service is in practice.

Results are documented in a clear and prioritised report, with guidance tailored for development, design, and content teams. The focus is on practical solutions that can be integrated into existing delivery processes.

Support extends beyond reporting, with validation testing and training available to confirm fixes and build capability within teams. This ensures accessibility improvements are both implemented and maintained over time.