The GAIN CX Unlocked
Round Table Breakfast

Join us for an exclusive breakfast round table designed for leaders and innovators in customer experience, data analytics, and digital transformation. 

The session will feature two focused roundtable discussions, each tackling a core challenge: 1) cutting through data overload to drive action, and 2) embedding a customer-first mindset across the organisation.

Who's attending?

CX leaders, Customer Science professionals, data strategists, CRM leaders and digital transformation executives in ecommerce, retail, travel and financial services.

Your facilitators will include GAIN’s Chief Data Scientist, Kevin Davis and Databricks Director of Field Engineering, Courtney Bennett, both with first hand experience of leading transformations.

Why Attend?

Share with, and learn from, your peers:

Learn how leading organizations leverage customer data, behavioral science, and AI to predict needs, personalize experiences, and build lasting relationships.

Actionable Insights:

Hear real-world examples of how the right application of customer science delivers rapid, tangible improvements in customer retention, loyalty, and revenue growth.

Expert-Led Discussions:

Engage with industry experts and your peers in a collaborative, interactive environment. As well as experts from GAIN, we’ve invited Databricks to join us to offer a wider industry perspective.

Network with Industry Leaders:

Connect with fellow professionals who are shaping the future of customer experience and data-driven business.

Agenda

09:30 – 10:00: Arrival & Networking (allows time for those travelling further)

10:00 – 10:15: Welcome & Brief Introduction

10:15 – 10:45: Topic 1: cutting through data overload to drive action

10:45 – 11:15: Topic 2: embedding a customer-first mindset across the organisation

11:15 – 11:30: Wrap up

Who Should Attend?

• Customer Experience (CX) leaders

• Data and analytics leaders

• Business strategists and decision-makers

Reserve Your Spot

Seats are limited to ensure an interactive, high-value discussion. Register now to secure your place at the table.

Frequently Asked Questions

Is this event free to attend?

Yes – there is no cost to attend

Will I receive a confirmation and calendar invite?

Yes, all registered attendees will receive a confirmation email and calendar invite with event details.

Can I invite a colleague?

Absolutely, although please bear in mind that this is a senior audience from established brands who will expect to meet people on their level.