Foundation in Human-Centred Design (CPUX-F) – Training and Certification
Get your knowledge and skills recognised with the UK’s leading CPUX provider
Professional 3 day International Certification programme
Course description
We were the pioneers and are now one of the leading providers of Certified Professional for Usability and User Experience – Foundation in Human-Centred Design (CPUX-F) training and certification in the UK. Created in association with the International Usability and User Experience Qualification Board (UXQB), this professional 3-day UX certification programme covers user experience methods and theories – and is independently assessed/certified.
“The CPUX course was hugely insightful and I thoroughly enjoyed taking it. I left with the knowledge and understanding that has allowed me to talk confidently to senior managers about human-centred design and user experience, and the certification really demonstrates my expertise in the field.“
Debbie Maxwell
Digital Marketing Manager, Legal & General
Is it for you?
Absolutely! This foundation-level certification is appropriate for anyone who works in UX or who wants to become familiar with the basics of human-centred design, for example, Product Managers, Software Developers and Designers of all interactive systems that have a user interface.
If you want to:
ensure that your knowledge of usability and user experience is completely up-to-date;
acquire knowledge and skills that follow established, industry-recognised conventions;
have globally-recognised proof of your knowledge of usability and user experience…
…then CPUX-F is for you!
CPUX-F certification lays the foundation for studying for advanced-level certificates in Usability testing and evaluation (CPUX-UT) .
What you will learn
The course is based on content from the International Usability and User Experience Qualification Board (UXQB) and is delivered remotely.
The course provides an introduction to usability and user experience in the areas of:
Usability principles and guidelines
Understanding and defining the context of use:
Procedures for analysis
Observation
Interviews
Personas
Scenarios
User groups
How to gather and specify user requirements
Describing user interactions:
Design
Low and high-fidelity prototypes
Dialogue principles
Heuristics
Guidelines
Best-practice error messaging
Usability testing and other evaluation methods
A step-by-step approach to running a usability test
Typical errors
Heuristic evaluation
Questionnaires
Interviews
Personas
Scenarios
User group profiles
Systematically deriving user needs from context of use descriptions
Differentiate between types of user needs
Apply quality factors for user needs
Recognise user needs in context of use information
Formulate user needs so that enables requirements can be derived
Deriving, specifying, structuring and prioritising user requirements
Validate user requirements with users
Use of a structured scheme for prioritisation
Ranking the relevance of user requirements together with users
“Really enjoyed the course! It gave me a good overview of human centred design, and our teacher helped us understand how this fitted with latest industry practice, and it put me in a good position for the exam!
Amy Tatton-Brown
Digital e-Commerce Conversion Manager, Lloyds Banking Group
Certification
In order to gain the CPUX-F certification, you must pass the 75-minute test that consists of 40 multiple choice questions. To pass, you must score at least 28 points out of the 40 possible.
You can find a complete example of a certification test on the UXQB website
What are the UXQB and CPUX?
The International Usability and User Experience Qualification Board (UXQB) is a consortium of internationally recognised experts in usability and user experience. UXQB’s objective is to develop, maintain and manage the Certified Professional for Usability and User Experience (CPUX) certification programs.
CPUX is an international standard for qualification of people working professionally within UX. So far unions in six European countries have joined UXQB: Germany, Switzerland, Austria, England, Holland and Denmark.
Read more about UX certification at uxqb.org where you can find curricula and examples of the questions you will encounter in the certification exams.
Necessary for Remote learning
• Access to Zoom
Course dates
& booking
27th – 29th Jan 2026
09:30 – 17:00 each day
£1295 per person (excl. VAT)
Remote (Zoom)
Remote training and certification
Few places remaining
Places available
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Our
trainers
John Goodall
Principal UX Consultant
About the trainer
John Goodall
John has over 25 years’ experience in usability, accessibility, eCommerce, digital marketing and human-centred design.
Over the last 25 years, John has studied and practised many UX methodologies including interaction design, usability testing, expert evaluation, accessibility auditing, evaluation and testing, card sorting, user interviews and ethnographic research, and he is experienced in stakeholder engagement.
His client-side background means that he understands many of the challenges that eCommerce and digital marketing teams face when trying to create great user experiences.
As well as supporting and advising clients and colleagues on how to improve the accessibility of their products and services, he has authored and delivers our course on Practical Accessibility, which covers the basics – from what we mean by accessibility and why we should be thinking about it, through to how to design and test websites and apps for accessibility.
John also delivers our Certified Professional for Usability & User Experience (CPUX-F) course. He is a Personal Member of the UXQB (the qualifications board responsible for the CPUX-F course), an active member of several UXQB curricula working groups, and chairs the organisation’s Accessibility working group. He contributed significantly to the current CPUX-F course curriculum, as well as writing a number of the public test questions.
He also co-authored Rapid Prototyping with Axure course and has co-authored and delivered a 5-day immersive course on Interaction Design.
Outside of work, John is a keen studio musician (i.e., insufficiently practised to play live) – he plays guitar and keyboards and enjoys writing and recording his own, self-indulgent, prog-rock-styled noodlings. He also loves eating and does so on a regular basis
ROI with impact
We believe in creating experiences that not only engage users but also drive real a ROI for your business. We balance strategy with fast delivery without compromising on creative.
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